MEET YOUR MORTGAGE AI ASSISTANT

You advise.
Lendo gets
to work.

Your credit writer. Your extra pair of hands.
Your whole working day, in a conversation.

Right there in Slack. At your desk or on your phone.

Your morning, sorted.Important emails, brought to you.
Your workspace
LendoYour mortgage assistant
Lendo 9:12 am

Morning! Jadon’s documents are in. I’ve checked the pack for you.

✓   Income documents✓   Bank statements✓   Deposit evidence
You

Prepare the needs analysis.
Then write the credit submission.

Lendo

Both drafts are ready for your review.

Credit submission · Jadon
Your thinking.
A beautifully written case.
BUILT FOR NEW ZEALAND MORTGAGE ADVISERSSix steps. One assistant. 01 / 08

01 ESTABLISH THE RELATIONSHIP

A great start.
Before the
first meeting.

The enquiry comes in. Lendo brings it to your attention, prepares your engagement documents and helps get the first conversation in the diary.

Your nature and scope. Your disclosures. Your branding. Ready for you to make the introduction.

Inbox triageEngagement documentsCalendar bookings
Your inbox, with prioritiesTODAY
J
Jadon · First home enquiry

We’ve found a place. Where do we start?

New client
B
Bank · Policy update

Key changes summarised for you.

Policy
N
Weekly newsletter

Sorted. Ready when you have a moment.

“Book Jadon in for Thursday at 10.”
THU10
First home conversation10:00 am · Google Calendar
LESS ADMIN. MORE CONNECTION.Illustrative workflow02 / 08

02 GATHER THE INFORMATION

Every document.
Every detail.
Coming together.

Email attachments and files shared in Slack become an organised client picture. Lendo checks what’s arrived, reads the detail and makes the gaps easy to see.

A missing statement? You hear about it, with a client request ready to send when you say so.

Document intakeMissing document checksNeeds analysis
Email attachments Slack uploads
Jadon’s document packINTAKE
ID
IdentificationDetails extracted
✓ Received
PDF
PayslipsIncome and employer captured
✓ Received
PDF
Bank statementsTwo of three months supplied
1 missing
PDF
Deposit evidenceSavings statement received
✓ Received
Lendo

The latest statement is missing. Shall I ask Jadon for it?

Approve request
FROM A PILE OF FILES TO A CLEAR PICTURE.Fictional client example03 / 08

03 ANALYSE & ASSESS

See the story
behind
the numbers.

Lendo brings income, liabilities, spending and security into view. Ask it to assess a scenario, calculate serviceability or compare lender options.

Follow the figures back to the file. Follow a policy answer back to the library. Get the groundwork for an informed recommendation.

ServiceabilityStatement analysisLender research
“Assess this purchase and compare the lender options.”
Jadon · Purchase scenarioWORKING VIEW
Purchase price$900,000
Proposed loan$720,000
LVR80%
Lending · 80% Savings · 20%
IncomeSalary credits matched to payslips
LiabilitiesBalances and repayments brought together
ConductStatement findings ready to review

Fictional inputs. $900,000 less $180,000 savings = $720,000 lending.
LVR: $720,000 ÷ $900,000 = 80%. This is not a servicing result.

Serviceability calculationsInputs and assumptions included
Policy researchSource documents referenced
THE NUMBERS. THE CONTEXT. THE SOURCES.Calculations support your assessment04 / 08

04 RECOMMEND & PRESENT

The credit writer
you’ll want on
every application.

Your thinking, beautifully put into words. Lendo turns the evidence into a compelling credit submission, and your recommendation into advice your client can understand.

Give it the direction. Refine the argument. Ask for a sharper draft. All in the same conversation.

Credit writingStatement of adviceYour branding
Statement of adviceYour recommendation, clearly explainedCLIENT COPY
y. YOUR PRACTICEDRAFT FOR REVIEW

JADON · OWNER OCCUPIED PURCHASE

A clear case for lending.

Proposed lending$720,000LVR80%

01 The request

The clients seek $720,000 to purchase a $900,000 home, with a $180,000 contribution from savings.

02 Income and conduct

Both applicants are in permanent PAYE employment. Salary credits reconcile to the supplied payslips. The reviewed statements show no missed repayments.

“Lendo, lead with their repayment history.”

Fictional writing excerpt using the purchase figures in step 3.

GOOD ADVICE DESERVES EXCEPTIONAL WRITING.Prepared for your review05 / 08

05 PUT THE ADVICE INTO ACTION

You say go.
Lendo gets
it moving.

Forms completed. Credit submission written. Supporting documents assembled. Give the instruction and Lendo emails the application to your chosen lenders.

Outstanding documents stay visible. You decide when the pack goes. When the bank confirms settlement, the update comes straight to you.

Bank formsEmail submissionSettlement updates
Application packJADON
Bank formsCredit write upSupporting documents
1 outstanding Latest bank statement

The current pack is ready for ANZ and ASB. Submit?

YouGo ahead.
Application submittedEmailed to ANZ and ASB
LATER, WHEN THE BANK CONFIRMSSettlement completed.Bank, loan amount and configured commission, in Slack.
YOUR INSTRUCTION. LENDO’S LEGWORK.Illustrative application workflow06 / 08

06 REVIEW & STAY IN TOUCH

The loan settles.
The relationship
keeps growing.

When it’s time to review, ask Lendo to bring the file back into focus. Revisit the client’s circumstances, assess new information and prepare for your next conversation.

Book the review. Draft the follow up. Keep important emails and your daily summary close, so you can pick up where you left off.

Review preparationClient follow upsDaily summaries
“Prepare for Jadon’s review. What’s changed?”
Ready for the next conversation.
START WITH THE FILEOriginal goals & loan structure

The context for your review, brought together.

BRING IT UP TO DATENew documents & client changes

Reassess income, commitments and priorities.

PLAN THE CONVERSATIONQuestions, options & next steps

A useful brief for you. A clear follow up for them.

Client reviewBook it through Slack
Your day, in view.Important emails & end of day summary
A LITTLE HELP, LONG AFTER THE APPLICATION.Review support at your direction07 / 08

SIX STEPS. ONE CONVERSATION. AND SO MUCH MORE.

Your whole working day.
A little lighter.

An assistant that knows the work. A credit writer that makes your case.
And the answers you need, just a question away.

Ask a policy question.

Search the lender policy library in plain English, with extracts and source references.

“What evidence is needed for bonus income?”

Run the numbers.

Calculate serviceability, compare supported lenders and explore borrowing scenarios.

“How does a smaller deposit change this?”

Make your case.

Credit writing, needs analyses, advice documents and completed bank forms, in your branding.

“Make the recommendation clearer.”

Stay on top of the day.

Inbox triage, important email summaries, requested emails and settlement notifications.

“What needs my attention today?”

Make time for clients.

Check your calendar, book appointments and prepare the next follow up through Slack.

“Find half an hour for a client review.”

Keep the team in the loop.

A shared daily ratecard in your workspace. Separate adviser profiles and client files.

Your team, connected. Your client work, separate.

Say hello to your extra pair of hands.

Join your Slack workspace. Connect Google. Add your details, or let us help.

LET’S GET ACQUAINTED

Let’s talk
about your day.

Tell us a little about yourself and what you’d like Lendo to help with. We’ll call you within 24 hours.

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